Sneaky Bugs

Sneaky Bugs

If you're having a problem with some sneaky software, please fill out and submit ye old bug report form below. You may also want to check out the list of known problems.

If what you want to tell me is really more of a suggestion (ie., "don't give up your day job") or a request for enhancement, please use my suggestion form instead.

Bug Report Form

When you submit your bug report, I'll enter it into my database for tracking purposes along with the name under which you accessed this web (hmm, it seems to be "anonymous," imagine that). After an initial assessment by our support department (that's me), the resolution of the problem will be assigned to an appropriate engineer (that's me, too). Periodically I will post notices regarding bugs reported by customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.

Please be as specific as possible when describing the problem.

Known Problems

The following is a list of some known problems with my software; I am working to correct them for the next release.

There are no known problems at this time. Woohoo!

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Which product are you using?

What version of the software are you using?

What operating system are you using?

Please enter a brief one-line description of the problem:

(example: "Renew method takes a long time.")

If the problem is reproducible, please list the steps required to cause it, leaving a blank line between steps:

(example: "1. Stay up late. 2. Eat too much pizza ...")

If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

(Note: Like I can fix a non-reproducible bug. Sure.)

If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:

Please provide the following information.

Name:    
Phone:   
E-mail: